Refund Policy
At Beatcord, we are committed to providing high-quality beats, stock music, and sound packs for producers and creators worldwide. Due to the nature of our digital products and licensing model, all sales are final and non-refundable.
Why Are Refunds Not Available?
All products sold on Beatcord are digital and delivered instantly upon purchase. Once a digital product is downloaded or accessed, it cannot be returned or revoked. This ensures:
- Immediate access to your purchased files.
- Protection against unauthorized use or distribution.
- Fair treatment for all creators and contributors.
No Refunds for the Following Circumstances:
- Accidental purchases.
- Change of mind after completing the purchase.
- Compatibility issues (please ensure your DAW and software support the file format before buying).
- Failure to use the product due to lack of technical knowledge.
- Service fees, including the 8% Platform Service Fee, as they cover processing and platform maintenance costs.
Exceptions
In the rare event of a technical error on our end (such as duplicate charges or a corrupted file download), please contact us within 7 days of the purchase. We will assess these cases individually.
How to Contact Us
If you believe there has been an error with your order, please reach out to us at info@beatcord.com with the following details:
- Order number
- Description of the issue
- Proof of payment
Final Notes
By purchasing from Beatcord, you agree to this refund policy. We recommend reviewing product descriptions and compatibility details thoroughly before making a purchase.
Thank you for understanding and supporting independent creators.